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Customer Privacy Policy

We've tried to keep these clear and simple. Your information is secure and we wont share it with any third parties. We will only send you marketing communications if you opt in.

Customer Privacy Policy

 

Introduction

At Embrace AI Training, we are committed to maintaining the trust and confidence of our customers. In this Privacy Policy, we’ve provided detailed information on when and why we collect your personal information, how we use it, and how we keep it secure. Importantly, we want you to know that we do not share your information with any third parties.

Information We Collect

  • 1.1 Personal Information: We collect personal details such as your name, email address, postal address, and contact number when you enrol in our courses or sign up for our services.

  • 1.2 Payment Information: Your credit/debit card information or other payment details are collected for processing payments for the courses or services you choose.

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    How We Use Your Information

  • 2.1 To Provide Services: We use your information to fulfil our contractual obligations, provide you with the requested services, and communicate with you regarding your booking or any issues.

  • 2.2 For Internal Records: We may use your information to improve our products and services.

  • 2.3 Marketing Communications: We will only send you promotional emails about new products, special offers, or other information we think you may find interesting if you have explicitly opted in to receive such communications.

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    Opting In for Marketing Communications

  • 3.1 Explicit Consent Required: We require your explicit consent to send you marketing communications. You have the right to opt-in or opt-out at any time.

  • 3.2 Opting Out: If you no longer wish to be contacted for marketing purposes, you can click on the unsubscribe link at the bottom of our emails or contact us directly.

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    How We Protect Your Information

  • 4.1 Data Security: We are committed to ensuring the security of your information. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.

  • 4.2 No Sharing with Third Parties: Your personal information will not be sold, distributed, or leased to third parties unless we have your permission or are required by law to do so.

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    Access to Your Personal Information

  • 5.1 Your Rights: You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at [contact information].

  • 5.2 Data Retention: We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any contract you hold with us.

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    Changes to This Privacy Policy

  • 6.1 Updates and Amendments: We may update this privacy policy from time to time in response to changing legal, technical, or business developments. When we update our privacy policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

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    Contact Information

    If you have any questions about this Privacy Policy or the information we hold about you, please contact us using the contact form below or give us a call on our main number 01273 011205.

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